GM Hires Crisis Communication Expert

GM Crisis Expert

By Gerard Braud GM has hired a Crisis Communication Expert to help the company communicate their way out of a crisis surrounding their faulty ignition switches, according to headlines. Why do companies hire crisis communications experts after a crisis? Why don’t companies hire a crisis communications expert before they ever have a crisis? Why don’t […]

Postpone Your Crisis: Crisis Communication Wisdom with a Twist

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By Gerard Braud Consider this: scheduling your crisis may be the wave of the future. Rather than being ambushed and surprised by a sudden crisis, which forces you into crisis communication, consider the model used by many of your leaders who ignore my plea to plan for the worst. Here is how it works. Many […]

Rural Electric Cooperative Communications: The Times Are Changing

electric co-op movie gerard braud

Consider this: Just a few years ago rural electric cooperatives were not under pressure to communicate rapidly with the media, members or employees. Today, you have less than one hour to control the flow of accurate information. There are three major reasons why this is changing and four things you can do to adjust to […]

Media Training in New Orleans, Baton Rouge & Louisiana

By Gerard Braud Media training in New Orleans, Baton Rouge and other cities in Louisiana carry a special set of challenges. Usually the training is for spokesmen – as in all men. Seldom is the media training for spokespeople, representing both genders. The spokesmen generally work in the oil and chemical industry. Most are not […]

Expert Advice for Media Training Key Messages

By Gerard Braud Can we have an intimate, professional conversation? The presumption is you are an expert in public relations and that the executives and leaders where you work need expert key messages for media training, to be an expert spokesperson. Here we go: Good looking Intelligent Public relations professional Mistakes of the past Bullet […]

Don’t be an April Fool: Avoid Media Interview Clichés

Worst speech in the world Gerard Braud

By, Gerard Braud The demand for media training increases each spring. Since media training requires well written key messages, the first thing I do is ask each media training client to send their existing key messages. This spring, those key messages seem to be filled with a renewed vigor for bad clichés that should never […]

Getting Ready to Get Ready to Get Started to Begin

Gerard braud blog

by Gerard Braud Corporate public relations moves too slow. Not a day goes by that I don’t have a phone call with a public relations person who is telling me what they can’t do and why they can’t do it. This trend concerns me gravely. I call this getting ready to get ready to get […]

The Great Crisis Communication Lie: A Plan Can’t Anticipate Everything

Crisis Communication movie gerard braud

By Gerard Braud It’s been said that the person who says something can’t be done is always right. Does this adage apply to crisis communication and crisis communications plans? The Malaysia Airlines crisis and communication challenges with the media and families have many in public relations saying, “This is unprecedented. You can’t prepare for this.” […]

Crisis Communication Case Study: Malaysia Airlines

Malaysia-Blog

By Gerard Braud Ask any expert in global crisis communications how Malaysia Airlines should be communicating during their crisis and you will get varied opinions. Having worked in Malaysia many times writing crisis communications plans and teaching media training, I would like to offer five things worth considering, should you face a prolonged crisis that […]

Media Training and Word Vomit (Ew! Gross)

word vomit

By Gerard Braud While teaching interview skills in a media training class, a participating executive provided expert insight to the lesson I was teaching. “So you don’t want us to word vomit everything we know in a media interview, right?” he asked. That isn’t how I would have phrased it, but now that I think […]