COVID-19 Crisis Communications Tips – Webinar Recording

By Gerard Braud, CSP, Fellow IEC  Crisis experts Bill Coletti and Gerard Braud share their insights and top recommendations on “what’s next” and what to do in this very uncertain phase between shutting down and re-opening for business. In addition to the webinar recording, please feel free to share the Slide deck with your colleagues. […]

COVID-19 Media Interviews: Share Your Thoughts

By Gerard Braud, CSP, Fellow IEC  The COVID-19 coronavirus crisis has spawned new aspects of crisis communications and media interviews. Behold, the social distancing media interview done from your computer in your home. What do you think about these interviews? Your assignment for the day is to: Watch TV Take a photo of an interview […]

COVID 19 Crisis Communications Update: March 17, 2020

By Gerard Braud, CSP, Fellow IEC  In crisis communication, the burden is shared between your leadership team and your communications team, to give clear directives to your employees, your customers, your stakeholders, and the media. Nothing undermines the credibility of a leader during a crisis more than when their actions don’t match their words.  Be […]

COVID-19 Coronavirus Crisis Communication Update: March 16, 2020

Crisis communications expert Gerard Braud provides strategies for effective crisis communication during the coronavirus pandemic.