By Gerard Braud – Today’s crisis communications tip looks at what happens when angry customers take to Facebook to complain about your company. Complaints on your Facebook page or complaints on a Facebook group page built for and by the complainers is creating public relations problems for companies. All of us can learn from this […]
Cold Facts About High Bills: Crisis Communications Tips for Angry Customers
Filed Under: Crisis Communications, Rural Electric Cooperatives, Social Media, Social Media for Crisis Communications · Tagged: Braud Communications, Communication, Communications, Crisis Communications, Crisis Communications Plan, Crisis Communications Plans, electric, electric company, Electric Cooperative, FaceBook, Gerard Braud, Media Relations, Public Relations, rural electric, Rural Electric Cooperative, Social Media, Twitter
