Is There a Difference Between a Crisis and a Disaster?

By Gerard Braud, CSP, Fellow IEC  Technically, a disaster is a crisis. However, your organization can experience a crisis that is technically not a disaster. In crisis communications and in your crisis communication plan, your organization should plan for two types of crises. A sudden crisis A smoldering crisis What is the difference between a […]

4 Crisis Communications Lessons as the NFL Management Struggles with the Ray Rice Smoldering Crisis

By Gerard Braud The NFL has a crisis. Do they have a plan? Will the crisis get worse because of non-verbal communications? Can the NFL management communicate their way out of the crisis? Below are some observations and suggestions to help you cope with your own corporate crisis. The non-verbal message from the NFL is […]