How Do I Handle a Social Media Troll? Crisis Communication Tips

Crisis communications expert Gerard Braud shares a number of tips for dealing with a pesky social media troll on your website or social media sites.

Crisis Communications: 3 Steps to Take to Manage Social Media Trolls

By Gerard Braud Would you let social media trolls take over your social media sites? In your crisis communications plan what pre-determines how you will deal with social media trolls? Social media trolls are usually mean-spirited people who hide behind an anonymous persona and live for the joy of making other people miserable by posting […]